Problem: The reconfiguration of organisations left many needing a guide for developing strategic and commissioning functions and processes.
Solution: The Intelligent Commissioning Board report proved to be a good fit as a template and guide for the new, more efficient board meetings.
Outcome: The Trust is governing better and is helping board members understand the various issues facing the Trust through newly structured meetings that present information in a more visual format.
Problem: Structural changes had made forward planning more difficult for the Trust, which was something they wanted to change in order to make practice-based commissioning a success.
Solution: The information framework provided by the Intelligent Commissioning Board report proved a useful guide for the Trust to figure out what worked and what didn't for them and to structure changes and styles of reporting around.
Outcome: Members of the Trust are confident they are moving in the right direction and taking the necessary steps to fully embed commissioning and strategic thinking into the organization.
Problem: Board members were overwhelmed by monthly reports.
Solution: The Trust developed a dashboard style of reporting based on the Intelligence Commissioning Board report, allowing them to monitor operational performance more effectively.
Outcome: Other departments are now adopting the dashboard style for their reports, and Board meetings are more productive and challenging.
Problem: In order to improve its contract management, the Trust had to identify areas where changes could be made.
Solution: The Intelligent Commissioning Board report was used as a checklist and a framework for looking more broadly at indicators beyond finance.
Outcome: Meetings have become more efficient and cover more ground, thoroughly, by having the appropriate information available in the most easily understood format.
Problem: The Trust was keen to move from a focus on providing to commissioning services and to get everyone equally involved, something the complex NHS language was making difficult.
Solution: Using the Intelligent Commissioning Board report for guidance, the Trust began providing commissioning inductions for NEDs.
Outcome: The Board meetings are now more structured and data is presented in a much more user-friendly format, making discussions livelier and more useful.